Reception : The quality Sunêlia

The charter of quality

• The protection and valorisation of your holidays in a natural environment.
• The animation and organisation of a team of 15 permanent workers all year round.
• The organisation of 24 hour a day contact with a person in charge throughout the season.
• Continuous opening of the bar from 12.30 to 23.00 throughout the season.
• The opening of the mini supermarket open 7 days a week.
• The availability of a workout room, sauna, jacuzzi and a series of pneumatic fitness apparatus (extra charge).
• A bicycle and accessory hire service.
• Conformity to the law of the services offered.
• Quality of information documents and activity programmes.
• To do something about a problem within the 15 minutes of it being mentioned at reception.
• To welcome the children from 4 to 12 years old in its free club (every morning and afternoon from Monday to Friday in July - August).
• To give you the welcome leaflet in three languages as soon as you arrive.
• To gather and study all remarks and suggestions with careful attention.
• To deal with the remark and suggestion sheets which are handed on by the special administrative service.
• To welcome you 7 days a week from 9.00 to 13.00 and then from 14.00 to 19.00 with qualified trilingual personnel.
• To post the weather report every morning.
• To provide free of charge an activity space for teens in July - August.
• To provide automatic washing machines and dryers.
• To ensure the everyday maintenance and tidying of the common areas. 

Your safety

So that your stay at Sunêlia Interlude is free of worry, vehicle access is organised through one single access point which is controlled 24 hours a day by automatic entry and exit barriers using a personal code. Between 23.00 and 8.00, this vehicle access is doubly protected by a sliding gate opened by the same personal codes, thus preventing non residents from entering Sunêlia Interlude during the night.
The beach exit is also blocked by a gate which used the same codes in order to prevent intrusions.
In the high season, every Sunêlia Interlude resident receives an identification bracelet so that one can move freely around the park, day and night, without being questioned by the security guards.