Customer reviews
Sunêlia Interlude

Location to beach and surrounding villages. Staff extremely helpful. Toilets and showers very clean.

It was a bit tight getting our caravan onto our pitch. Also when you arrive it’s not very clear as to where you should go with a caravan, sign post told us reception to the left so we took the caravan to the left and then had to reverse it back down to the roundabout, just needs a sign post saying go through the barrier to the right.

You have a fantastic employee named Angela very friendly and helpful , also assisted with moving off pitch with No issues. Thank You

The WiFi could be upgraded as certain areas have little signal or none at all .

Pool, park status, sea close

State of the rental caravan was ok but not great. Was also cheap

Excellent situation, near the sea and a good beach on a lovely island. Good restaurant and high standard of accommodation.

Until recently we were impressed with the layout of the mobilhomes as they did not overlook each other and had excellent screening and planting. This is less evident with the new accommodation. Same with planting - but that might be because of the change of layout and because we were visiting earlier in the year.

The pitch we had was perfect for our outfit the shower wash facilities fridge etc on our pitch were excellent. The site is very well maintained. The entertainment was very good

There are no negative points

Location. Pool area. Landscaping of the site (trees) and privacy of the pitches. Feeling of security.

Several of the toilets and showers out of order during our stay - likewise the laundry facilities. Toilet block not always as clean as usual and paper dispensers jammed. This whole area in need of refurbishment.

Location, cleanliness, friendliness. Pitches are very good size and the new private toilet cabins are fantastic!

None!

Close to the beach Clean and tidy Good facilities

The restaurant was closed for a private wedding, so no eating facilities on site

Accommodation spacious Close to beach Nice food in restaurant Close to market Easy bike hire Mid stay cleaning was a nice addition

Really annoying having to queue at reception for so long every time. You need more people on reception Not being able to reserve in advance an electric bike and trailer for my dog. Because we really needed this we had to book in St Martin which was very inconvenient The accommodation C110 needs more hooks on the wall. The dishwasher was unstable and needs serious attention The queues in the shop were very long - needed a different system so people buying coffee needed to go in a different queue as this was slowing things down. Or have a separate area to sell coffee Need more sun loungers around the pool Move the spa to somewhere more open - it was unappealing in the basement More waiting staff in the restaurant and bar - often only one person on so long waits for drinks

Accommodation quality is excellent and good value. Site services seemed excellent such as bike hire and restaurant. Location is perfect and site was clean and tidy

We were phoned twice to book check out but then told at reception we didn't actually need to book a time. The other girl was annoyed I'd not answered and it left us feeling like we were being hurried out. It wasn't clear that the expectation was to be out of the accommodation by 10.30 from the literature (in fact we were easily out by then). It would make it much more pleasant to just have this explained at check in instead of being phoned and berated for not answering when you are trying to pack and clean.

Close to the beach very nice layout of pitches

None

Close to beach, facilities, pool, new huts next to pitch with shower/toilet/fridge, great kids disco/activities, kids play area, nice and private pitches

The indoor pool needed cleaned and the water refreshed.

Fantastic location by the beach, lovely pool

Shop was poorly stocked and under-staffed in the morning rush

Proximity to the beautiful beach. Great customer service. Lovely spa.

Cannot think of anything.

Proximity to beach, swimming pool, good restaurant, shop and bakery, tidiness of campsite and chalet.

The toilets in the restaurant (down the stairs) are very poor and smelly. These really could do with being refurbished as they bring the overall quality of the restaurant down which is a great shame. The swimming pool could do with a few minor repairs too. Otherwise we think it's fantastic though!

nice clean site, good location,

pitches were very small and we put on the smallest even though we booked a grand pitch. We were moved to a bigger one but we were lucky one was available

Facilities. Staff

Noise

Great location and facilities. Staff are really helpful even though it was near the end of the season.

WiFi was better this year but is very inconvenient that it logs you off if you don't use it for a few mins. I understand if you did this after 30 mins of inactivity.

Sun, facilities, friendliness, Helpfulness

None

Flexible and helpful

Location, quality of cabin, excellent staff.

The food at the restaurant was poor quality compared to previous visits. At times it was raw! ( Burger)

Location to the beach. En suite toilet and shower on the tent pitch.

The swimming pool complex was not great for children. The ship was for young children but there was nothing for older children. A few slides would be amazing.

The location, the general environment located in trees, friendly and helpful staff, the shop and pool

We were unhappy with the size of our pitch and also it had no shade - so we upgraded to a pitch with sanitary facilities which was much better

Clean toilets

Ants on pitch