Customer reviews
Sunêlia Interlude

8.1/10 (140/3425 reviews)
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Type of accommodation
Stay
Language
English
10/10
15 d
En couple
Positive points

The pitch we had was perfect for our outfit the shower wash facilities fridge etc on our pitch were excellent. The site is very well maintained. The entertainment was very good

Area for improvement

There are no negative points

Services
Water park
Destinations
8/10
14 d
En couple
Positive points

Location. Pool area. Landscaping of the site (trees) and privacy of the pitches. Feeling of security.

Area for improvement

Several of the toilets and showers out of order during our stay - likewise the laundry facilities. Toilet block not always as clean as usual and paper dispensers jammed. This whole area in need of refurbishment.

Services
Water park
Destinations
10/10
5 d
En couple
Positive points

Location, cleanliness, friendliness. Pitches are very good size and the new private toilet cabins are fantastic!

Area for improvement

None!

Services
Water park
Destinations
9/10
2 d
En couple
Positive points

Close to the beach Clean and tidy Good facilities

Area for improvement

The restaurant was closed for a private wedding, so no eating facilities on site

Services
Water park
Destinations
8/10
14 d
En famille
Positive points

Accommodation spacious Close to beach Nice food in restaurant Close to market Easy bike hire Mid stay cleaning was a nice addition

Area for improvement

Really annoying having to queue at reception for so long every time. You need more people on reception Not being able to reserve in advance an electric bike and trailer for my dog. Because we really needed this we had to book in St Martin which was very inconvenient The accommodation C110 needs more hooks on the wall. The dishwasher was unstable and needs serious attention The queues in the shop were very long - needed a different system so people buying coffee needed to go in a different queue as this was slowing things down. Or have a separate area to sell coffee Need more sun loungers around the pool Move the spa to somewhere more open - it was unappealing in the basement More waiting staff in the restaurant and bar - often only one person on so long waits for drinks

Accommodations
Services
Water park
Destinations
8/10
5 d
En couple
Positive points

Accommodation quality is excellent and good value. Site services seemed excellent such as bike hire and restaurant. Location is perfect and site was clean and tidy

Area for improvement

We were phoned twice to book check out but then told at reception we didn't actually need to book a time. The other girl was annoyed I'd not answered and it left us feeling like we were being hurried out. It wasn't clear that the expectation was to be out of the accommodation by 10.30 from the literature (in fact we were easily out by then). It would make it much more pleasant to just have this explained at check in instead of being phoned and berated for not answering when you are trying to pack and clean.

Accommodations
Services
Water park
Destinations
10/10
3 d
En couple
Positive points

Close to the beach very nice layout of pitches

Area for improvement

None

Services
Water park
Destinations
10/10
9 d
En famille
Positive points

Close to beach, facilities, pool, new huts next to pitch with shower/toilet/fridge, great kids disco/activities, kids play area, nice and private pitches

Area for improvement

The indoor pool needed cleaned and the water refreshed.

Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Fantastic location by the beach, lovely pool

Area for improvement

Shop was poorly stocked and under-staffed in the morning rush

Accommodations
Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Proximity to the beautiful beach. Great customer service. Lovely spa.

Area for improvement

Cannot think of anything.

Accommodations
Services
Water park
Destinations
9/10
14 d
En famille
Positive points

Proximity to beach, swimming pool, good restaurant, shop and bakery, tidiness of campsite and chalet.

Area for improvement

The toilets in the restaurant (down the stairs) are very poor and smelly. These really could do with being refurbished as they bring the overall quality of the restaurant down which is a great shame. The swimming pool could do with a few minor repairs too. Otherwise we think it's fantastic though!

Accommodations
Services
Water park
Destinations
6/10
7 d
En famille
Positive points

nice clean site, good location,

Area for improvement

pitches were very small and we put on the smallest even though we booked a grand pitch. We were moved to a bigger one but we were lucky one was available

Services
Water park
Destinations
8/10
14 d
En famille
Positive points

Facilities. Staff

Area for improvement

Noise

Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Great location and facilities. Staff are really helpful even though it was near the end of the season.

Area for improvement

WiFi was better this year but is very inconvenient that it logs you off if you don't use it for a few mins. I understand if you did this after 30 mins of inactivity.

Accommodations
Services
Water park
Destinations
10/10
14 d
En famille
Positive points

Sun, facilities, friendliness, Helpfulness

Area for improvement

None

Accommodations
Services
Water park
Destinations
10/10
13 d
En famille
Positive points

Flexible and helpful

Accommodations
Services
Water park
Destinations
9/10
14 d
En famille
Positive points

Location, quality of cabin, excellent staff.

Area for improvement

The food at the restaurant was poor quality compared to previous visits. At times it was raw! ( Burger)

Accommodations
Services
Water park
Destinations
8/10
6 d
En famille
Positive points

Location to the beach. En suite toilet and shower on the tent pitch.

Area for improvement

The swimming pool complex was not great for children. The ship was for young children but there was nothing for older children. A few slides would be amazing.

Services
Water park
Destinations
8/10
4 d
En famille
Positive points

The location, the general environment located in trees, friendly and helpful staff, the shop and pool

Area for improvement

We were unhappy with the size of our pitch and also it had no shade - so we upgraded to a pitch with sanitary facilities which was much better

Services
Water park
Destinations
8/10
9 d
En famille
Positive points

Clean toilets

Area for improvement

Ants on pitch

Services
Water park
Destinations
10/10
14 d
En famille
Positive points

Friendly. Hrlpful

Accommodations
Services
Water park
Destinations
9/10
7 d
En famille
Positive points

The accommodation was well equipped and perfect for our family. The cafe near the beach was very used and we all enjoyed access to the beach.

Area for improvement

It would be useful to be able to reserve bikes ahead of our arrival. A few more activities aimed at older kids (teenagers) would be good and it was a shame that we were unable to secure surf boards on more than one occasion as they were all taken for group lessons.

Accommodations
Services
Water park
Destinations
7/10
7 d
En famille
Positive points

Swimming pool + location

Area for improvement

Bar, entertainment, 11pm curfew on every night

Accommodations
Services
Water park
Destinations
6/10
7 d
En famille
Positive points

The proximity to the beach and it's location, the bike hire on site, the playground, the friendly staff on reception.

Area for improvement

The ant infestation on the pitches, the volume of the music at night, the accessibility of the children's programme for those children who do not speak French- our children attended one session and they were spoken to in French the whole time with my son called by the wrong name the whole session. It was also quite difficult to actually get a space on the sessions.

Services
Water park
Destinations