The pitch we had was perfect for our outfit the shower wash facilities fridge etc on our pitch were excellent. The site is very well maintained. The entertainment was very good
There are no negative points
Location. Pool area. Landscaping of the site (trees) and privacy of the pitches. Feeling of security.
Several of the toilets and showers out of order during our stay - likewise the laundry facilities. Toilet block not always as clean as usual and paper dispensers jammed. This whole area in need of refurbishment.
Location, cleanliness, friendliness. Pitches are very good size and the new private toilet cabins are fantastic!
Close to the beach Clean and tidy Good facilities
The restaurant was closed for a private wedding, so no eating facilities on site
Accommodation spacious Close to beach Nice food in restaurant Close to market Easy bike hire Mid stay cleaning was a nice addition
Really annoying having to queue at reception for so long every time. You need more people on reception Not being able to reserve in advance an electric bike and trailer for my dog. Because we really needed this we had to book in St Martin which was very inconvenient The accommodation C110 needs more hooks on the wall. The dishwasher was unstable and needs serious attention The queues in the shop were very long - needed a different system so people buying coffee needed to go in a different queue as this was slowing things down. Or have a separate area to sell coffee Need more sun loungers around the pool Move the spa to somewhere more open - it was unappealing in the basement More waiting staff in the restaurant and bar - often only one person on so long waits for drinks
Accommodation quality is excellent and good value. Site services seemed excellent such as bike hire and restaurant. Location is perfect and site was clean and tidy
We were phoned twice to book check out but then told at reception we didn't actually need to book a time. The other girl was annoyed I'd not answered and it left us feeling like we were being hurried out. It wasn't clear that the expectation was to be out of the accommodation by 10.30 from the literature (in fact we were easily out by then). It would make it much more pleasant to just have this explained at check in instead of being phoned and berated for not answering when you are trying to pack and clean.
Close to the beach very nice layout of pitches
Close to beach, facilities, pool, new huts next to pitch with shower/toilet/fridge, great kids disco/activities, kids play area, nice and private pitches
The indoor pool needed cleaned and the water refreshed.
Fantastic location by the beach, lovely pool
Shop was poorly stocked and under-staffed in the morning rush
Proximity to the beautiful beach. Great customer service. Lovely spa.
Cannot think of anything.
Proximity to beach, swimming pool, good restaurant, shop and bakery, tidiness of campsite and chalet.
The toilets in the restaurant (down the stairs) are very poor and smelly. These really could do with being refurbished as they bring the overall quality of the restaurant down which is a great shame. The swimming pool could do with a few minor repairs too. Otherwise we think it's fantastic though!
nice clean site, good location,
pitches were very small and we put on the smallest even though we booked a grand pitch. We were moved to a bigger one but we were lucky one was available
Great location and facilities. Staff are really helpful even though it was near the end of the season.
WiFi was better this year but is very inconvenient that it logs you off if you don't use it for a few mins. I understand if you did this after 30 mins of inactivity.
Sun, facilities, friendliness, Helpfulness
Flexible and helpful
Location, quality of cabin, excellent staff.
The food at the restaurant was poor quality compared to previous visits. At times it was raw! ( Burger)
Location to the beach. En suite toilet and shower on the tent pitch.
The swimming pool complex was not great for children. The ship was for young children but there was nothing for older children. A few slides would be amazing.
The location, the general environment located in trees, friendly and helpful staff, the shop and pool
We were unhappy with the size of our pitch and also it had no shade - so we upgraded to a pitch with sanitary facilities which was much better
Ants on pitch
The accommodation was well equipped and perfect for our family. The cafe near the beach was very used and we all enjoyed access to the beach.
It would be useful to be able to reserve bikes ahead of our arrival. A few more activities aimed at older kids (teenagers) would be good and it was a shame that we were unable to secure surf boards on more than one occasion as they were all taken for group lessons.
Swimming pool + location
Bar, entertainment, 11pm curfew on every night
The proximity to the beach and it's location, the bike hire on site, the playground, the friendly staff on reception.
The ant infestation on the pitches, the volume of the music at night, the accessibility of the children's programme for those children who do not speak French- our children attended one session and they were spoken to in French the whole time with my son called by the wrong name the whole session. It was also quite difficult to actually get a space on the sessions.