Privacy policy

Protecting your privacy is important to us. That is why we are committed to respecting the confidentiality of the personal information we collect on this website.
We are committed to protecting your privacy. That is why we are committed to respecting the confidentiality of the personal information we collect on this website.


To provide our service, we collect personal data. This Charter informs you about the terms and conditions of collection, processing and use of your data when :

  • You book a holiday with Sunêlia Interlude
  • You visit our website (hereafter the "Site");
  • You subscribe to our newsletter;
  • You contact us;



When browsing the website, information may be recorded in "cookies" files installed on your computer, tablet or mobile phone. This page is dedicated to the protection of privacy. It allows you to find out more about the origin and use of navigation information processed during your navigation on our site and about your rights. Your privacy is important to you in order to have a positive and confident experience with our services and to us in order to answer your questions about your visit to our site accurately and completely.
What do the cookies on this site do?

When you browse our website, the cookies deposited on your terminal have 4 types of use (described below):
Subject to your choices resulting from the settings of your browser software used when you visit our website.

  • Technical cookies

They are necessary for the proper navigation of our site, as well as for access to the various services. They allow us to :
adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.),
to recognise you by memorising passwords and other information relating to a form you have filled in on the site (registration or access to an account)
to implement security measures (for example, when you are asked to log in to an account again after a certain period of time).
These cookies cannot be deactivated or configured, otherwise you will no longer be able to access the site and/or the site's services.

  • Statistical cookies

They enable us to measure the audience and to establish statistics on the various elements making up our site (sections and content visited, path taken, etc.) to enable us to improve the interest and ergonomics of our services. They also allow us to detect certain navigation problems that we need to improve. These cookies only produce anonymous statistics and traffic volumes, to the exclusion of any individual information. The lifetime of these audience measurement cookies does not exceed 26 months.
Google Analytics keeps cookies for 26 months regardless of your settings. Bing keeps your cookies for 45 days.

  • Personalisation cookies

These cookies make it easier for you to access our services and the sections of our site, and to personalise your browsing (personalisation of content, etc.). They also allow us to personalise the messages we send you (sending personalised e-mailings, for example).

  • Cookies linked to social networks

On some pages of our site, you may find buttons or modules linked to social networks. These are third parties to Sunêlia Interlude and allow you to use the features of these networks and in particular to share content with other users of these networks. When you visit a web page on which one of these buttons or modules is present, your browser is likely to send information to the social network which may then associate this display with your profile. Social network cookies, which are not under the control of Sunêlia Interlude, may then be deposited in your browser by these networks. We invite you to consult the privacy policies of each of these social networks in order to learn about the purposes for which they may use the browsing information they may collect through these buttons and modules. The life of these cookies does not exceed 13 months.

Your choices regarding cookies

By using our site, you consent to the use of the cookies mentioned above. However, you can choose at any time to deactivate all or part of these cookies, with the exception of the technical cookies necessary for the operation of the site, as indicated above. Your browser can also be set to notify you of cookies that are deposited in your terminal and ask you to accept them or not. However, it is possible to configure your browser software so that you are offered the option of accepting or refusing cookies from time to time, before a cookie is likely to be saved on your terminal.

How to exercise your choices depending on the browser you use?

The configuration of each browser is different concerning the setting of cookies. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.

Firefox® :

  • Open Firefox
  • Press the "Alt" key
  • In the menu at the top of the page click on "Tools" and then "Options
  • Select the "Privacy" tab
  • In the drop-down menu to the right of "Retention Rules", click on "Use custom settings for history".
  • A little further down, uncheck "Accept cookies".
  • Save your preferences by clicking on "OK".

Internet Explorer® :

  • Open Internet Explorer
  • In the "Tools" menu, select "Internet Options
  • Click on the "Privacy" tab
  • Click on "Advanced" and uncheck "Accept
  • Save your preferences by clicking "OK

Google Chrome® :

  • Open Google Chrome
  • Click on the tool icon in the menu bar
  • Select "Options".
  • Click on the 'Advanced Options' tab
  • In the 'Cookie settings' drop-down menu, select 'Block all cookies

Deleting cookies

Please note that the consideration of your individual wishes is based on one or more specific cookies. If you delete all the cookies stored on your terminal on our site, we will no longer know what consent or refusal you have given. This will reset your consent and you will have to refuse again the cookie(s) you do not wish to keep. Similarly, if you use another Internet browser, you will have to refuse these cookies again because your choices, like the cookies to which they relate, depend on the browser and the terminal (computer, tablet, smartphone, etc.) that you use to consult our site.


In accordance with the provisions of the law of 6 January 1978 relating to information technology, files and freedoms, the automated processing of personal data carried out on this site has not been declared to the National Commission for Information Technology and Freedoms (CNIL) as this processing falls within the scope of declaration exemption n°7.

Collection of your personal information

For individuals, we collect the following information:

  • Your request
  • Title
  • Name
  • First name
  • Postal address
  • Postcode
  • City
  • Country
  • Email address
  • Telephone number,
  • Message

For professionals, we collect the following information:

  • Your request
  • Title
  • Name
  • First name
  • Postal address
  • Postcode
  • City
  • Country
  • Email address
  • Telephone number,
  • Message

The same applies to all the information that you provide to us relating to the persons for whom you book a holiday. You undertake here to obtain their prior agreement to communicate their Data.

Data collected automatically

During your navigation on the Site, we are likely to collect Data relating to
The characteristics of the operating system, browser or devices (computer, tablet, smartphone) that you use to access our services;
Your location such as your IP address;
Your browsing habits and your interactions with the content of the site, such as the pages visited, the search keywords used, the frequency of your visits to the site, etc.
They are kept for a maximum period of 36 months. At the end of these periods, all data relating to the individual will be automatically deleted.


The Data collected are used, according to your navigation on our site, to carry out the following treatments:

  • Customer account management
  • Management of the basket
  • Management of payment operations
  • Management of customer relations (telephone, chat, email)
  • Management of your request (contact, sending of brochure, price request, ...)
  • Management of your stay
  • Sending of targeted commercial offers by email or mobile notifications
  • Management of customer satisfaction
  • Statistics, analysis, selection and segmentation of customers to improve customer knowledge
  • Measurement of site traffic (mobile, tablet and computer) and mobile applications
  • Setting up competitions and advertising games



Browsing Data is collected in particular by means of Cookies. For more information on these cookies, please refer to Article 2.

Fulfilling the contracts concluded between us

We use your Data to enable us to manage your booking and to carry out the various services resulting from it.

In particular, your Data will be used to collect your payments, to inform you by SMS, email or any other means of communication about the execution of the contract between us (information about your stay, proposal of additional services, etc.).

Provide you with access to the Site and certain services

The Data you provide allows us to identify you in order to access your Customer Area, access to which is reserved for authenticated persons.

Send you our news and personalised content

If, at the time of booking a holiday, creating your account on the Site or requesting contact, you have indicated that you wish to receive information (news, new products and promotional offers) and personalised content, we may use your Data to communicate with you.

You may opt-out of receiving commercial communications from us at any time by clicking on the unsubscribe link or by following the opt-out procedure set out in those communications, or by contacting us as described in Section 7 below.

We may also use your Data to send you advertising messages that may be of interest to you on third party websites or social networking platforms. For more information on this subject, we invite you to read the conditions relating to the use of your Data directly on these third party sites and/or platforms.

For profiling purposes

We may also process your Data for profiling purposes.

Profiling consists of automated processing of your Data in order to analyse, anticipate and evaluate your interests and preferences in order to send you personalised content and commercial offers adapted to your specific needs.

Optimising the Site and our services

We use your Data to carry out technical studies and tests that allow us to improve and optimise the Site and to personalise our tools and services. For example, this will include ensuring that the display of our various content is tailored to the terminal you are using.

Handling your complaints

When you contact our reception service by telephone, via the contact form available on the Site or via any other means made available to you (social networks, chat), we use your Data to :

  • Respond to you and provide a solution to your complaint;
  • Ensure and manage the follow-up of your complaint;
  • Improve our customer relations service.

Ensure compliance with the law and court decisions

Your Data may be used to:

  • Respond to a request from an administrative or judicial authority, a representative of the law, a court officer or to comply with a court order;
  • Ensure compliance with our general terms and conditions of sale and the Charter;
  • To protect our rights and/or obtain compensation for damages we may suffer or limit the consequences thereof;
  • To prevent any action contrary to the laws in force, in particular in the context of preventing the risk of fraud.


Managing your participation in competitions

When you participate in a competition, you provide us with a certain amount of Data. This information is essential for us to take into account your participation and, where applicable, to award the prize.

In addition, with your prior consent, we may use this Data to send you information (news and promotional offers) and personalised content.



We take all precautions to preserve the security and confidentiality of the Data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.

In accordance with Regulation 2016/679 of 27 April 2016, our subcontractors undertake to implement the organisational and technical means for the security and confidentiality of your Data.


Pursuant to Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person using the service has the right to exercise the following rights:

  • A right of access
  • A right of rectification,
  • A right to object to and erase the processing of their data
  • A right to object to profiling
  • A right to limitation of processing,
  • A right to data portability.

Right of access, rectification and withdrawal

We are committed to offering you a right of access, rectification and withdrawal of your personal information.

To exercise these rights, you can contact us at
Sunêlia Interlude
8 route de Gros Jonc
17 580 Le Bois-Plage-en-Ré
Tel. 05 46 09 18 22
or via our contact form

The user has the right to access, withdraw and modify personal data communicated through cookies under the conditions indicated above. However, it is specified that for technical reasons, deactivating cookies may limit the user's access to the site. The nominative information concerning the user is intended for the operator of the site.
Users of this site are required to respect the provisions of the law relating to information technology, files and freedoms, the violation of which is liable to criminal sanctions. In particular, they must refrain from collecting or misusing any personal information to which they have access and, in general, from any act likely to infringe the privacy or reputation of individuals.


This Privacy Policy may be updated periodically and without notice to reflect changes in our personal information handling practices.


In accordance with the Legislation in force, we rely on various legal bases to process your Data, including

  • The performance of a contract
  • The performance of a legal obligation (e.g. keeping of invoices)
  • Where it is in our legitimate interest
  • Where you have given your consent
  • A "legitimate interest" must not conflict with the rights and freedoms of users. Examples of legitimate interests mentioned in the General Data Protection Regulation (GDPR) include fraud prevention, direct marketing and data sharing within a group of companies.