Welcoming people with disabilities at Sunêlia Interlude
At Sunêlia Interlude, we want to give people with disabilities the opportunity to choose their holiday destination in complete freedom.
Since the law of 11 February 2005 for equal rights and opportunities, participation and citizenship of disabled people, establishments open to the public (ERP) must be accessible to all types of disability.
We have had an accessibility diagnosis carried out for all the campsite's facilities in 2021. We have carried out some of the recommended adaptations in order to obtain the Tourisme & Handicap label. In this process, we are supported by Charentes Tourisme.
We are in the process of obtaining this label for 3 disabilities: hearing, mental and visual. We also have a PMR accommodation, allowing us to welcome customers with motor disabilities.
We have also started this process for our restaurant for the 4 disabilities.
All of our staff are aware of how to welcome people with disabilities.
Frequently asked questions
All services are accessible: reception, water park, bar, restaurant, grocery shop, entertainment area, toilets.
All of our living areas and services are equipped with ramps or secure access to allow easy access for all persons. If a wheelchair user encounters difficulties in transferring, our reception staff are on hand to assist with the safe transfer.
There is a special parking space at the entrance to the campsite, close to the reception and shops, which is easily accessible by wheelchair. All our camping and rental pitches have a parking space for one vehicle.
The foot bath is wheelchair accessible and a lifeguard is on hand in high season to help open the safety gate when you want to access the water park.
2 sanitary cabins (toilets, showers, washbasins) are in accordance with the standards for people with reduced mobility.
The Children's Club welcomes all children during the activities.
Please inform the animation team in advance, specifying any specific constraints so that the activity schedule can be adapted accordingly.
During the entire opening period of the campsite, a manager is present and can be reached on the site 24 hours a day.
A night watchman is on duty at night.
Pets are allowed on the campsite pitches and in the rented mobile homes, subject to a supplement.
Guide and assistance dogs are of course allowed on the campsite and are welcome at no extra cost.